Frequently Asked Questions
You probably have lots of questions. We have lots of answers. Below is a set of questions and answers that should cover many of your questions.
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If neither of these approaches get you a satisfactory answer to your question, please go to our Contact Us page, provide your contact information, and type your question into the Comments/Questions box on the left side below contact information.
- How much do you charge?
- How does your pricing compare with your competitors?
- Why do you have a minimum charge for an order?
- Why do you charge extra for rush orders?
- How do I get my order to Lexington Photo Scanning?
- How do I estimate the number of photos or length of film in my order?
- At what resolution do you scan prints / slides / negatives / film?
- What kind of corrections do you apply to all scanned images regardless of original media?
- On what storage media do you deliver the scanned photos or converted video cassettes, audio cassettes or home movies?
- What services do you offer for scanning 35mm slides?
- What format of slides can you scan?
- How do I estimate how many slides I have?
- How should I pack my slides to deliver to Lexington Photo Scanning?
- If I use the economy slide scanning service, how should I load slides into Carousels so they are ready for scanning?
Video Cassettes, Audio Cassettes and Vinyl LP Records
- What services do you offer for converting Video and Audio cassette tapes and Vinyl LP Records?
- David Pogue: What to Do with All Those Cassettes
- If I have several video tapes that end before the end of the tape, can you combine them onto one DVD?
- If I have a blank video tape in my order will you charge me for converting it?
- Should I convert video tapes to DVDs or MP4s?
- What kind of issues are there with converting Vinyl LP Records to CDs or MP3s?
8mm, Super8mm, 16mm Movies
- What services do you offer for converting 8mm, Super8mm and 16mm home movies?
- How do I tell the difference between 8mm and Super 8mm film?
- How long (in feet) and how many minutes will a given reel of 8mm, super 8mm or 16mm film run?
- How do I estimate the length of film I have to convert and the cost to convert it to digital DVD or MP4.